I recently had an MRI at your South Philadelphia location and I wanted to take the opportunity to thank you and your staff for the experience I had. Your entire staff was very professional and considerate.
These days, it unfortunately seems that it is all too frequent that common courtesy and decent customer service is not a standard. Luckily, I can't say that for the team at South Philadelphia Open MRI.
From the time I first called for scheduling through my registration and actual appointment, I received nothing but totally professional, kind, and respectful attention.
I'd particularly like to call out my MRI technician, Dawn, who was fantastic. I had previously had some issues with claustrophobia in a closed MRI setting, and Dawn was great at setting my mind at ease, taking her time to walk me though the procedure, and helping to calm me for the scan. Her professional, and perhaps most importantly, kind and patient demeanor were very appreciated, and helped facilitate my ability to get through the experience. From my point of view, she is a true asset to your team.
I hope you will share with your team the positive experience that I had.
Thank you,Jeff T.
Open MRI centers provide the highest level of service and
superior image quality in a comfortable outpatient setting. We
have been a healthcare provider in the Philadelphia area for the
past ten years and are committed to providing our physicians with
the latest technology and superior patient care.
As a company, we strive to create a patient friendly atmosphere. Once you arrive at the center, you will be greeted by a staff member and find yourself in a relaxed and comfortable environment. Our professional staff is dedicated in making your experience from the moment you schedule your MRI appointment, to your arrival and completion of your study, as smooth as possible. It is our company standard to provide our physicians with patient results within 24-48 hours from the completion of the exam. Our staff and technologists at our centers pride themselves in putting the patient first.
One of our five locations is sure to be conveniently located near you. (Chester County Open MRI, Delaware County Open MRI, Chestnut Hill Open MRI, Northeast Open MRI, and South Philadelphia Open MRI)
We are a Tier 1 provider for major insurance plans.